Customer feedback tool
Customer feedback tool for indie SaaSCollect votes. Show the plan. Ship and notify.
A customer feedback tool should do more than stash ideas in a spreadsheet. Feedif is a hosted feedback board with public roadmap, changelog, embeds, and voter email — 7 days free, then $15/mo. Built for indie founders who want the full loop without enterprise pricing.
Flat $15/mo after a 7-day trial (or $150/yr). Board, roadmap, changelog, and widgets included — no tracked-user tiers.
Who it’s for
Indie SaaS founders
You ship weekly and need one place for requests — not Canny’s tracked-user bill or a DIY Notion board.
Small product teams
You want customers to vote in public so priority debates end with data, not opinions.
Builders closing the loop
Collecting feedback isn’t enough — you need roadmap status, release notes, and a ping when you ship.
What’s included
Voting feedback board
Customers submit requests, upvote, and comment. Duplicates collapse; demand rises to the top.
Public roadmap
Move posts to planned, in progress, and done so people see what’s coming without asking support.
Changelog + notify
Publish release notes and email voters/subscribers. Optional in-app changelog toast on your site.
Embeds & agents
Floating/inline widgets, REST API, hosted MCP, and CLI — triage feedback without living in the dashboard.
Pricing
Flat $15/mo after a 7-day trial (or $150/yr). Board, roadmap, changelog, and widgets included — no tracked-user tiers.
How it works
- 1
Share your board
Create a project, drop the public URL in your app, docs, or Discord. Users submit and vote in minutes.
- 2
Prioritize in the open
Promote winning posts to the roadmap. Status is visible so “any update?” threads shrink.
- 3
Ship and tell them
Publish a changelog entry. Feedif emails voters and can toast “what’s new” in-app.
FAQ
What is a customer feedback tool?
Software that collects product ideas and bug reports from users, usually with voting so you can see demand. Strong tools also show a public roadmap and notify people when you ship.
What’s the best customer feedback tool for indie SaaS?
It depends on budget and depth. Enterprise suites (Canny, Featurebase) fit larger teams. Indie founders often want a flat-priced tool with board + roadmap + changelog — Feedif is $15/mo after a 7-day trial.
Is there a free customer feedback tool?
Open-source options like Fider are free to license if you self-host. Hosted free tiers exist but usually limit seats or features. Feedif offers a trial, then flat pricing with no tracked-user meter.
How is Feedif different from a spreadsheet or Discord?
Votes and status live on one public board, duplicates merge, and shipping triggers email (and optional in-app toast). Spreadsheets don’t notify voters; Discord threads don’t rank demand.
Does Feedif include a changelog and roadmap?
Yes. Feedback board, public roadmap, changelog, embeds, and voter email are in the same indie plan — not separate add-ons.
Try Feedif free for 7 days
Board, roadmap, changelog, widgets — then $15/mo. Cancel anytime.